We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I charm myself very precious❤And the precious centillo too
The dress is very nice and corresponds to the description.
The only concern is that it's very big size I took a size in dessu and very big it will go longer
Quality very good price, size is right. It takes three weeks to arrive.
Wow! these dresses are stunning. I don't normally buy cartoon clothes but these are so cute & pretty and my daughters LOVE them. Thin cotton and lovely style with flutter sleeves. the headband is nice with wire in it so you can style. Quick delivery to Australia. perfect sizing size 4 for my 3.5yr old.
Until Israel 2 weeks. The fabric is gauze, I think a couple of styrics and paint will soak. on the sleeve you can see how the paint was erased. Ordered 2 T, length 50 cm, sleeve 32 cm, waist 57. Great)).
Beautiful dress. Like the description.
Hello well received thank you I'm happy with my purchase I still buy dear thank you again he has beautiful things in addition my sister order also at home is frankly we are happy
Very beautiful and in a while Rapidissimo I got graxias
It's cute clothes Useful when it's ho
I loved it! It's a beautiful dress, good quality and arrived on time. Thank you!
Exacto a la foto, llego súper rápido y es muy lindo.
arrived in 2 weeks to UK. Looks good, size look acurate. Harband has got wire in it.
The quality is really super good, there is no color difference, the style is also very good-looking, the fabric is also very comfortable, like
Oblačila so tako lepa, dojenček ima zelo rad logistiko, brez razlike v barvi, blago je zelo mehko in zadovoljno.
Except for what I had to go through the whole city, it's okay. And the quality also liked. Thank you very much
The price is really good, the clothes are good. I didnt expect to buy such good clothes at such a cheap price. My daughter likes it very much. She is the princess she likes. She wants to wear it every day. I also want to buy another style for her. I recommend buying it.
It-tarbija li rċeviet il-verżjoni hija tajba ħafna, il-kwalità hija tajba ħafna, sodisfatta ħafna, li tiswa x-xiri
Tipi është i rehatshëm dhe i butë, dhe fëmijët i pëlqejnë shumë. Jam shumë i kënaqur me të.
I loved the dress. Good quality and quickly send. Definitely recommend the store!