We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is just gorgeous! It is executed very qualitatively. The fabric of the lining is dense, all the lines are even. On the straps of elastic bands, allowing you to twist and fasten them. Includes a cord for recharging from powerbank. I also took a small bag on the belt, the store sent gifts: a thermos bag, a diaper bag and a nipple/rattle attachment. I'm impressed. I recommend this seller to everyone: all messages respond quickly, the product sent quickly, delivery 2 weeks.⭐⭐⭐⭐⭐
Loved everything and the finish, perfect! Arrived about 15 days after the deadline, but almost a month before the deadline recalculated.
Delivery fast ordered 09.01 brought 18.01 to Mo courier service. Quality Super. store recommend
The bag is excellent!! the size is the most, probably there you can load Kamaz))) the store is very sociable, will help-tell. The quality is super, I recommend this store to everyone. Delivery is super fast, somehow miraculous in a week delivered straight home! Right gift for the new year! Seller of all the benefits and more good customers
The backpack is cool, the quality is good, came weeks for three, the purchase is satisfied. Very roomy, a bunch of pockets, it is convenient to attach
Excellent!! Top quality with very good materials, look very nice and fashion. A very practical backpack for practical parents
I love my diaper bag, it's good quality, it has many pockets that are useful for organizing baby stuff.
Good quality, perfect size not too big not so small. The only neg thing is doesn’t come with a changing mat. It took 25 days to arrive. Arrived 8 days late in Ireland. The colour is a jeans blue.
woooo i love this bag its soo beautiful and big in size like i wanted thank you so much
Great quality bag, good internal space. Seller shipping toast 2 fraldinhas cloth. Muuto Thank you store.