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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
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Shipping very fast.
Great thing! Very cool, thank you store! Very carefully and qualitatively approached the question!
Great stamp. The store is polite, understandable. Sent in one parcel two different order. Thank you so much. Recommend. I do not know how much is enough, but I think we will sign things in the garden and on choreography. Since the stamp of 5 letters, so that it was large to order the name and first letter of the last name
The stamp of excellent quality and very quickly delivered to Moscow. Many thanks to the store! I recommend to buy for your children!
Very cool stamp! Thank you store! To Perm delivery 1,5 month!
A wonderful stamp, the main thing is to let the paint dry well. Tried on the bib, in general not bad, but on the thermal sticker put the printing, it will be better to see the picture, in general, the drawing needed to be chosen by easier with thinner lines, then it will correspond to the picture, I have a drawing lubricated, but perhaps because of the freshness of the paint, the delivery is long, more than a month. In general, I am happy.
It's come very fast. All very well. For putting a stick, it comes without ink and fundamental bones.
Good ISIMO, I love it, thank you store, all excellent, super Communication, very good seller, very good product, I'm fast.
The goods are satisfied. I did not communicate with the store.
Very quick perfect we'll see if he can hold the laundry
Thank you very much to the store for the fast delivery. In early September I ordered and already received. Stamp with the name of the daughter is bright pink in the case. Ink is black, clearly prints the name. Now the things of the daughter will not be lost. Recommend
Excellent quality
Very nice.
Very cool thing. The store is sociable, did everything as she wrote. I advise everyone. Stamp for 5 +
Came the stamp quickly, it is cool to print, everyone was satisfied I recommend
oduševljena sam! predivno je, štampa sa laganim pritiskom na tkaninu/papir, jedino nisam isprobala koliko se brzo ispire sa odjeće. I'm loving it! Its' beautiful, just havent tried yet how fast does it washes out
Fantástico, llegó muy rápido, es como lo promocionado, me encanta.
Штамп великолепен, имя на русском, продавец лапочка. Написала в личку что имя нужно на русском, пришёл быстро. Если быстро нажимать то надпись не жирная, высолха быстро на вещи. Стирать пока не пробовала, дополню отзыв как постираю. Довольна как слон что заказала и даже с такой дорогой доставкой. В комплекте тисемка, штамп с именем и бумажка с именем. Заказывайте не пожалеете!!!
Хорошая печать, имя написали правильно. Легко отпечатывается на хлопковой ткани. В комплекте термолента ещё была, очень приятно. После стирки ещё не тестила, позже дополню отзыв. Доставка была ужасно долгая
Good stamp, sociable store. Prints well-but printed on the other side of the white baby shirt. The goods and seller recommend. A separate thank you to the seller. I'll order more if necessary. After washing the jersey I add the review of the result of washing