We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty raincoat. I took my daughter for growth. We are 2 years old, height 91 cm, and the size I took 4 T. The sleeves are very long, the photo is tucked 2 times about 7 cm. Delivery is fast, thanks to the store!!!
Suitable for warm autumn/spring or colder summerdays. My girl is 101cm, so fingers cross maybe it will be suitable in late spring...all in all quality is good recommend, looks nice
Thank you store! At age 2.2 ordered 3 t. Slightly large, but you can turn the sleeves and for the season another will go) the jacket as a whole is not bad, a little thread sticks out but not so noticeable. The parcel was sent quickly, almost a month reached vladikavkaz.
The jacket is sewn cool, the fabric is very decent! Looks like in the picture. A little bit wide. But due to the kulisks behind it is imperceptible. I recommend!
Super cool jacket, no comment, the color is very beautiful, the quality is 5 stars. The child of 2,5, the height of 89 cm approached us perfectly, probably enough even before spring. Delivery to germany fast 2 weeks. Lovely store, great store, we will buy more.
Windbreaker liked, the sleeves are long, but you can turn, it's not a problem. Inside is a beautiful lining throughout the jacket, a good lock and accessories. I'm happy with the acquisition, my daughter too. Took 4 t for three years.
The jacket came for 2 weeks. as in the picture. the only size could be ordered and smaller, for height 110 ordered 5.on the photo sleeves rolled up 2 times. prodovets good advise.
uzsakyta 05.21, gauta 06.10. 7 dydis atitinka 122 -128cm. Rankoves ilgokos, lyginant su striukes ilgiu. Tiks tik vienam sezonui.
Delivery to mosk. obl 14 days! Threads stick out, synthetic lining, but in general the goods are excellent for such a price! At a height of 131 cm, weight 23 kg size 7 at the time, although the sleeve is long and wide (the cuff saves a little situation).
Very good windbreaker! came quickly! thank you very much!!! I liked it very much, it sits perfectly. The only lining of syntenics, the child would like something more natural. 5 stars without hesitation!