We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very narrow rise, what would be to dress a child has to do a dance with a tambourine! Quality is good! Suitable for a narrow leg!
The sneakers are great.
Cool quality sneakers. Soft. All bright. Led Bomb
Very satisfied with the purchase. 23 size is according to our 23. Soft and comfortable. They look great. Delivery about 2 weeks.
These are so cute! Also arrived in like 2 and a half weeks to the United States!
Livraison ultra rapide en mois d’une semaine ! Chaussures très mignonnes je recommande !
Za ta cena jest ok , długość wkładki róż 15 to 12 cm. Nie ma brzydkiego zapachu.
очень классные! дошли до нн недели за 3. на 7,5 месяцев ребенку подошли.
So cute, am satisfied. Items came quickly, thanks a lot.
Кроссовки супер! Качество на твёрдую пятерку, продавец умничка отправили в день заказа, до М.О. дошли за 10 дней. На кроссовках указан 16 размер, по стельке 12 см, дочке на 7 месяцев даже с запасом)
качество супер! резиновая подошва, замша и кожа зам. прям оправдали все мои ожидания, я думала хуже будет! супер
I arrive x Well, I liked them, just a few paint details
Excellent sneakers. On the foot of 11 cm, just right, with a small margin, just for the summer. Light, comfortable. For the first steps, that's it. On the leg look very neat. The store suggested which size is better to choose. Delivery took less than a month to Peter.
I love thank you very much to the store he was communication
Delivery to Nino OBL a little more than a month. They look very decent, soft and beautiful. The sole is solid, the insole is soft inside, the Velcro fastener + rubber bands. The size is slightly larger than the claimed, almost 15 cm on the outside, we are too big for a year, we will wait when it grows by CM
Soft, beautiful, odorless. Took with a margin of 1.5 cm. Happy with the purchase.
Under 2 weeks delivery to the UK. Look super cute. they smell a bit, but hopefully they will air quickly!
The goods priishov shvidko is quarantined. Once the salesman has returned the goods again, Bo pershogo has never been washed. I'll describe it all.
Very cute. And cheap. No smell. Came quickly, ordered on May 24, came on June 9. Came out for only 287 rubles. I liked it very much.