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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
Average Rating:
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5 stars (20)
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Oooochen beautiful, gentle dress! Air like a cloud! Bottom is cotton. The order came in 2 weeks in Cheboksary! Definitely recommend the store! Thank you.
The dress is very airy, like zephyrka, the quality is excellent, the lining is cotton, thank you!
Delight, take the size in size, we will order three for 4 years the size came 110 great. Already sold and ordered less. Tulle 4 layers cotton lining and neat embroidery!
A beautiful dress, inside the lining of the HB, the material is good and sewn neatly. I liked it very much. It was difficult to catch a child for a photo :)
Dress Chic, delivery 8 days. As a gift, the store put the stickers, the daughter is happy. 3 T corresponds to 100 cm height
Good quality, spacious is normal) for such a price-fire! The dress for 2 years is more big, it goes like an oversize, so it's not very noticeable)
The dress is very good quality. Without sticking threads, even seams. The size is the same. Sent the store very quickly. As a gift I put stickers. Thank you seller!
Very beautiful and quality dress. It came very quickly
Very beautiful dress, sewn neatly, the bottom fabric is a little transparent (translucent diapers), but it is saved by putting on top of ordinary panties :) It was very long, by the day of birth did not have time (from August 5 to mid-October in the RB). Ironed easily, it becomes immediately lush!
Very interesting, airy dress! Dress-cloud! My daughter is delighted. Size for 4-5 years is the most :)
Best dress!!!! Best Store! Quickly qualitatively-I recommend! Photo attached)
Ordered 26.09. The parcel came 12.10. Unreal dress!!! Very very beautiful, soft, gentle, airy. Champagne color. On the growth of 83 cm (1 year and 11 months) took 12 m, the village is good, a little more. The smell of the fabric, the seams are even, the threads do not stick out, neatly sewn, qualitatively. Recommend at 100%
Good delivery, came on time. The dress is beautiful, light
Pleasantly surprised by the quality. Nice dress! It came in two weeks, the track was tracked. I attach the photo, the dress is only from the package-crumpled, but it's still beautiful
Gorgeous dress!!!
Заказом довольна, вышивка на платье аккуратная, внутри хлопковый подклад, нитки не торчат.
Платье волшебное! Очень быстрая доставка. Качество шикарное! Невесомое,нежное,собирает множество комплиментов)
Magic dress, very neat, odorless and sticking threads, the size approached
It's perfect. The quality is excellent. White Cloud. We are 9 months old, ordered for a year, great. In a year I think it will be just. Came in 17 days, track tracked. Im happy
Perfect snowflake dress, Princess etc