We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super;)
They're nice, they 've taken 15 days to arrive in Spain, I recommend ordering one more size, they're not fat, they're rather finite.
The dress is very beautiful, as in the photo. Sewn qualitatively. In Lithuania came in less than a month.
beautifull...For3 year old ordered size 5t...Will fit all winter
It's very light, to put something under or for spring. Is the girl delighted?
Arrived super fast within and description's right! 110cm matches well with a 110.
Nice dress. Like, cotton. But it gets pretty much, so I hung on the balcony to weathered
The. First impression is very good a, intense colors, good weave, anyway I give you a 10 even though I don't raise it yet because I just got it so I'll leave another one review later, it took 20 days to arrive
The cloth is good and well packed
Very nice! It's beautiful, my daughter loved it.
Very nice dress. But we're big. I was afraid that it would be small, but it turned out to be a turn. Pleasant to the touch, the lines are even, odorless. Daughter height 96 cm, weight 14.
A simple tunic, cutouts under the larger sticks on the sleeves are not processed simply not spacious fabric in the form of a hole, I'll sew their child said very inconvenient. I ordered for 5 years
very nice dress and match the photo 100%. good quality.
It looks good.
Product exactly same as the picture. Is super beautiful and very soft, perfect for autumn or spring. Arrived early. Strongly recommend, will come back to buy
Super nice fast delivery top
1100
Платье тонкое, без подклада, сшито хорошо. У нас рост 110, взяла размер 6, на бирке стоит 130, пока очень велико)
Bardzo fajne.
дотавка 2 недели. трек отслеживался. платье хорошее. нитки не торчат. запаха нет.