We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i love It
Very exact, pretty colors and pretty fluffy. I'm very happy thank you
A good, high-quality mat) very suitable for children up to 3 months
Podložka vypadá power krásně and them dostatečně Velká. Doručeno for měsíce.
Very nice and soft expecting only part slip behind why so is cloth from both sides... Ma. Very very beautiful
like in description.accurate,thanks! rec.omand this store.fast shipping!
I ordered gireffe and it looks just like on the pictures! Nice material, good quality.
I'm happy! Very super!
Parfait
Bello, as in the store image, arrived faster than expected
коврик прекрасный. полностью соответствует описанию. мягкий, приятный. спасибо
פשוט מהמםםם!!! הגיע תוך שבוע.. ממש מרוצה תודה למוכר
מהמם!! הגיע ממש מהר רך למגע ונעים עם שכבה פנימית מרוצה מאוד תודה
Прекрасный коврик , очень мягкий )!
The item is padded nicely for babies comfort. I washed the item and all is well.
Beautiful! Very sueva, it's tiny but perfect for when they're starting to learn to turn around. I recommend it.
Received fast enough super well pack frankly nothing to say for the price very good quality the cover in gray and thick enough thank you
Perfect very happy with my purchase. Fluffy thick carpet that can be used as a playmat.
The package arrived in about a month. The mat is great, but I thought it would be more (I did not look), but still it is chic. Good synthepon layer, the fabric is also good, the only thing is not very practical, then this is the reverse side is the white fabric. Thank you to the store.