We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very fast shipping and delivery,good quality, everything as described, love it, I highly recommend the store, thanks
In principle, i liked everything, except for the large cutout. 6 t at a height of 100 cm slightly large cotton wool.
Quality, hb. The color is slightly lighter, but it's not critical. It is worth taking.
Thank you very much, i ordered three t-shirts all together came, bright and soft as i wanted
good product, need improve the shipment
Blouse is cotton, has a nice, vivid colors. Size 24 m is European 92. Blouse spakowana in kosteczkę. For shipment czekałam 1,5 month.
The parcel arrived in two weeks. It's very fast! The label from the shirt is cut, it was sewn into the shoulder, which is very strange... Therefore, to say what material is made of a t-shirt exactly can not, the material is dense, pleasant, similar to cotton. The rest of the label had to steam, as the white stain on the shoulder is not beautiful. After washing, the shirt sat down a little. Size 24 m approached the height of 82 cm and a thin child.
Shipping took a while, but all 3 shirts came in a decent condition. No big smell, just a few loose strings. Pleasant fabric, bright colors, looks alright so far. Thanks
Excellent quality. Size suitable for a child from 3 to 4 years old
T-shirt to saratov went exactly 3 weeks. Quality is good. The only thing, someone in the recall already wrote that the throat is large, yes, really, a bit more. And there are no labels, and with the size of the label cut for some reason, also many wrote about it in the reviews. T-shirt ordered for 2 years. My son is now 1,2 and she is not very big to him, just for the summer i took, a 2-year-old child can be small if the child is large. Buttons on one shoulder are available. In general, the t-shirt is satisfied.