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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Everything is fine, but the smell is like in a wet bag put, conquered
The dress is bright, sewn well, odorless, the bow on the head of the rizinka is weak, but it is fixable. For the summer little princesses will be beautiful
The dress is not bad, but one part of the collar is sewn to the dress, the other is not. But, i think it's not scary, you can take it. In general, everything is fine.
Super, though there are several protruding yarns. Myślałam that it torebeczka, but nevertheless same uszyty in this way material
The parcel came in two weeks. Summer dress, the material is thin. Mickey mouse is not a handbag, but an application (imitation of a handbag). At a height of 83 cm this size is too big, so we do not wear it yet. In general, satisfied with the goods, the quality is not bad.
The dress is bright, beautiful, pleasant to the body. Delivery about a month. We are 10 months old, the height of 72 dress is large.
In appearance is excellent, the lock will probably rub the back ((without tag and firm, i understand i hope where sewed)))
The dress came in 4 weeks. For 6 months is still great. Although the child is quite large. I think 8-9 months will be fine. The material is thin, pleasant. On a hot summer will be good.
Like the product within expectations. Not taxed and arrived on time informed.
The store sent the goods quickly, he also arrived quickly in chernigov (a couple of weeks). The quality of the dress is good!!! There is no smell, the thread does not stick out, lightning is good! Handbag (just like a patch) is not sewn to the dress, but this has pluses, you can place yourself, as you like or at all to remove. For such money just fire!!! The seller is good! I'm happy!