We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very very cute PJs. Thin but babt is hot nature. Which is great. Love your store. I Will order again
Quality is super. Everything is sewn very neatly. The color is bright yellow. Not tracked. It was only "ready to send" and suddenly, I open the mailbox, and he is there. Came before the deadline.
Delivery to Moscow exactly a month. Bodik is wonderful, quality at altitude, all buttons are working.
Excellent kombezik, plump, I do not know how of course with a size range, took on growth, we 4 months, I think after 2 dressed, so it's better to take more... Erased well, not shed. Thanks to the store.
Delivery 10 days. Very beautiful overall. Grandson 10 months. A bit too big. Thank you!
Very beautiful, bright blouse. The seams are even, the washing withstood perfectly.
The goods came for three weeks, written 80 cm is the size for 12 months of my bunny 7 months to her just
Beautiful, better than I expected, it's lovely, good weave. The only hit is I ordered 18 months and it's rather small, looks more 80cm equivalent to 12 months
Super fast delivery, the quality is excellent, not a lot of small size so take a little more, but depending on which children and grandchildren, the store 5 +++++, excellent goods, thanks for the promptness
Corresponds to the description. Fast shipping and shipping.