We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice material is soft and sewn neatly store recommend
Good quality, fast delivery. Take the size in size.
On the River 110 cm took 5, dietini yakraz super. Nice, greenhouse, yakinny suit. When decorated zamovlennya to the serene pributya in Ukraine-more than a city. The store did not consume Bulo. The goods are pre-war at all 100%.
The suit is cute, but came with a hole on the jacket. the store returned some money.
The goods came pretty quickly to Chelyabinsk ..-ordered on September 21, and on October 18 received. the quality is satisfied with all 100% .. the only one ordered the granddaughter 4 years of growth of 104 cm... ordered 5 T... the growth of 120... bolshevat... will have at best to wear for the next Winter... and in general the purchase is satisfied .... the only... it is difficult to guess exactly with the size... they often at the same indicator-very different depending on the store .....)))))))))))))))
The suit is just great! She took her granddaughter for 4 years (5) to russian. Size 110-116 a little more, but the next year will be excellent. thanks to the store and the store!
Beautiful warm suit. But my granddaughter will be great, but it's better than small. Grow. Thanks to the store. I recommend to buy.
I ordered 3 T, my daughter is 2,2 years old, probably in winter. The product is the same as the one in the wonderful picture thank you to the store
Suit perfect quality is very good, the height of 114 cm came up perfectly, thanks
Very satisfied, fabric soft, type knitting. super beautiful Arrived in 20 days, store super helpful, recommend! loved