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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Long shipment, but set lovely, great qualitatively and well skrojony
Cool though seems to me is that the shirt is greater than shorts, no. AND tags sewn on zewnatrz. Size 100
So long wanted this suit, decided to order. As a result, something crooked sewn. Shorts are just a "masterpiece". Track tracked. And the color in reality is gray, although the photo of the store seems white. I bet i got some money back.
Excellent quality! Fast shipping! The child of 9 months height 73 this size (18 m) just came up, it's good that i ordered more, but the next year of course will be small.
An excellent suit for such money, the color is bright, the child at 92 cm approached the size of 3 t the only thing that confused this tags from the outside, cut without a hole will not work♀️
Delivery to krasnoyarsk fast, the order was issued 24.06 received in the post office 11.07, the track was fully tracked, the quality of the goods good took two at once put in one package, the material is not thin, expected for such a price worse, the sewing quality is good, after washing did not sit down, came 3 t on the label indicated 90/60, Us 1.4 height 81 weight 12.5 sat well, the second suit with shorts trouble one pants shorter than the other, and the quality is all also good
The quality is very good. the picture is clear. the size 90 is written. i ordered 3 t for 2,5 t shirt a little with a margin, shorts just. it came less than a month. i advise both store and goods.
It was 20 days, the store sent the suit quickly. Baby 1 year old, height 80, weight 12 kg. 3 t-fine, straight just right. The quality is good, the threads do not stick out, there is no smell. All as in the photo. I'm happy.
The costume is pleasant, the colors liked. Shorts for thin children. Delivery is fast. Quality is good.
The quality is good, sewn also well, as at such a price so super. At a height of 83 cm and 12 kg the size of 24 m per time. Lithuania passed ~ 1,5 months.