We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kombinezonchik Duje garniy, outdoor. Demisenny.
A month before the Yaroslavl region. Good, soft combezik. Took on the extract under the envelope
Everything from this store is amazing, quality of the clothes is incredible! Sizes run normal i was afraid because of some of the reviews but there’s no need to size up. I 100% recommend.
Super! Ordered the 14/11 received on 03/12. Article consistent with the photo and good quality!
Kombenizon came for a month in Yakutia. Quality is just excellent. Very soft, warm. The seams are even, the threads do not stick out. On the overalls the size of 66 cm took on the extract, a little small, the stock will be to wear under the bottom of the clothes. In fact, we did not try to wait for the baby.
Very satisfied with the order! Quality fabric, delicate colors, inside warm soft material, for our winter should be suitable. Sleeves can be wrapped like mittens. In appearance, the size is small at all, i hope we have time to carry (has not yet given birth...)
Beautiful and cute, good quality. The package came quickly.
Very cool suit. Soft. Suitable for warm autumn-spring and cool summer. The only negative: came with a small marriage, the button fell off, not nice .... I take the second time from this store kombez, before that i took a lighter, also of good quality.
Are beautiful and have a great quality!!! Am satisfied, point!!!