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Buyer Protection
Safe shopping
Easy returns and refunds
Free Shipping Worldwide
Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
5 out of 5
5 out of 5
5 stars (10)
4 stars (0)
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1 star (0)
Ordered a size 24mths for my 2 year old daughter, and it fits perfectly.
Quality is good. Daughter of 2,5 months. For 3-6 months will be just. The goods were less than a month. A couple of weeks
Bought taking into account the delivery for 280 p, the quality of the material is 4. the material stretches, the seams are even, but the price for it i think is overstated in the end. In general, everything is fine, thank you.
very good quality. shopping to Latvia about 2 months
The track was tracked only by china, but the body came quickly, the fabric is good, not synthetic, soft, pleasant.
Quality is super!!! Reliable riveting, excellent material, pleasant to the body, smooth seams! Took the size of 9 m, we are in 7 months normally already. I bought a monochrome specially to glue a thermal sticker, the photo without a sticker did not unfortunately. In general, i definitely recommend to buy
Body very good quality. Identical as the pictures. SIZE The agrees.
The order came 1,5 months before yekaterinburg, received in the post office of russia. I bought for 181 rubles (+ delivery of 75 rubles), it stretches well, there are no buttons on the neck, but it stretches perfectly. Some where very little threads stick out, plastic buttons, all workers. Of the minuses-after washing on the fabric there are many small villi-respectively, and in the sock everything will be poured. But this is almost with all the black things-the cleaning roller will be an assistant) the sizes can be seen in the photo.
Very cool cool material size 80 is such our larger 74/80
Fabric good quality, no odor. Zamówiłam 3 pieces (3 M, 9 M and 24 M). Length as the picture. Recommend!