We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent jacket, as in the picture. Took for 4-to-year growth of 110.
Bolero beautiful!!! Fur is sewn inside even in the sleeves, very mięciutkie and comfortable to touch. When Hood could be more masked splicing fur with jeansem, but does not look it wrong;) the care label size 80. Size slightly zawyżony, looks rather for 86 or 92.Tak whether Siak recommend, for winter will did. Recommend, product really beautiful.
Very beautiful quality jackets are excellent. 3T perfectly sat on a child 100 cm, 1 T too big, but not bad at 71 cm in the photo fur has not yet had time to loosen-only from the package pulled The store is excellent❤️
Krutetskaya Park
Autumn jacket liked. Warm, jeans tight. Everything is sewn neatly, nowhere sticks out threads, everything is stitched. No smell. It came to minsk for 3 weeks. On the growth of 104 took 4 t, it turned out with a margin, but you can already wear it. The label indicates the growth of 120. The store put a gift-bracelet red thread. I recommend both seller and product!
Man! Well, very cool folder! Came quickly! It is better to take more, t. K can be subjected to sleeves and enough for two seasons. No jambs. Packed well. No smells. Took for 2097₽
Good quality
Jacket class, ordered for the spring. Size 80 for 1 year just right.
Danke
Garna jacket. Jeans of disgust. Hutro is good. The ball.