We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very red dress, corresponds to the description, but also very small on the growth of 104-110, took on 6 T. I do not know if the daughter will fit. Delivery mega-fast sent 11.11.2019, and came 19.11.2019. In the Leningrad region.
The dress, as in the photo, is beautiful. There are certainly protruding threads, but a few minutes with scissors, and everything is neat. The fabric is a little rough, I hope washing with air conditioning will help. Our height is 120, waist 60 cm, height 8 just right, without stock. The store is excellent, I recommend. Dress to Kirov, Russia, it came in 2 weeks!
A beautiful dress, but the top shines through
There are small jambs, but it's easy to fix, its money is worth, but literally a couple of times to put on
The dress to Krasnodar came very quickly, in 14 days. It is very beautiful, lush, long. Label 130, daughter is 111 cm tall, she is 4 years old , Very thin is not)) size like 7 T, well above the recall will be automatically written) skirt of 3 layers, bottom-cotton. Lace neat, zipper even. In general, definitely recommend to buy) sent quickly, with the store did not communicate
The dress came for a little more than 2 weeks in the Moscow region. 3 T for 3 years and 96 cm tunic in a tunic. But I wanted it to fit, not more. The dress is beautiful, but we, unfortunately, came with a marriage. One sleeve is sewn 1 cm below the other and it is accordingly larger in volume, because the fabric is larger. I can not fix myself, I have to carry the master. Opened a dispute. Returned half the value. Hem, as they wrote trimmed not in the picture, but I myself corrected by scissors
same as photo and good quality
The dress is beautiful. The dimension grid essentially corresponds to the specified. I ordered a larger size, focusing on reviews and lost. It's very big for us. Those dress had to be ordered in size. Photo with measurements attached
Got a dress in 12 days! We 2.2, took 3 T. on the tag written 100, we will be to the floor. The daughter is thin, that's it. There is a lining and tulle. I liked it very much.
About a month to St. Petersburg. Cotton, very pleasant to the touch. Daughter 110 cm. Slightly more, but not critical. There is no smell, washing withstood.