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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
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Backpack is just a bomb!!!! Bought on the tip @ alishopping_guru, thank you!!!! The store is sociable, I'm already a grandmother, but the backpack is suitable for me! Took Gray
Fast delivery, good quality! Very fast delivery and excellent quality
Backpack quality, beautiful! All the accessories are excellent! I bought a friend as a gift. Delivered very quickly, 10 days to the Voronezh region. Many thanks to the store for the speed! Recommend
Excellent quality backpack! In Meg sold such for 1000 at the fair, but the quality is many times worse. The fittings are good. True, I would like silver more. For this it was not a pity to pay more! Fit everything that is necessary! The store sent immediately, delivery two weeks to St. Petersburg. I highly recommend this backpack and seller!
Super Bag! I scream with delight! Very stylish-inside pockets for bottles-at last they will not flip! And the goods sent very fast! I will order for the summer in a different color! Thank you
очень много карманов, для всего что угодно. исполнение классное, все добротно сделано, однозначно стоит своих денег
18.08 заказала 28.08 пришел= 10 дней огонь до Москвы. Очень крутой рюкзак. Есть и USB, для ключей карабин, чтобы не искать связку по рюкзаку, куча кармашков, есть и карман для влажной одежды, к примеру купались в море поменяли трусики на сухие, влажные положили в отдел для влажного или грязный подгузник. Я очень довольна портфелем, его можно и на ручки велосипеда прицепить, коляску куда угодно.
The bag came to Ukraine in 3,5 weeks. quality is super! easy, structured, very thick internal organization!
Просто супер. Как и описано классный рюкзак. Без запаха и очень быстро дошёл.
I went to Mo in eight days. The quality is excellent! All as in the description. I took Black (under the color of the stroller). Everything is fine, not bulky. The only thing is a yellowish lightning for an amateur. Recommend.
In RO in two weeks. It's like the description. Locks work, lots of pockets. Thank you
Cool bag, arrived quickly 12 days before UFA, fittings are quality, no smell, the material is dense. All well passito cable for charging went Included
The most awesome backpack I have ever had! Lots of pockets, quality is brilliant. Looks really nice. Thank you!
The goods was very well packed. Shipping fast. The backpack is very good quality, the seams are even, the accessories are quality. Thank you! I'm very happy!
The color is excellent. Quality without claims. But I thought it would be more roomy. On the other hand, he's neat.
Everything is fine. I noticed only a small fat spot. The backpack itself is super. The color is different from the photo, for me-for the better. Looks more noble. Discreet color)
Delivery to St. Petersburg a little more than 3 weeks. Description fully corresponds. Quality at 100%. A huge number of internal pockets and all sorts of offices, the main thing now is not to lose everything.
Great backpack! Many pockets, very functional. The front pocket is a small thermal bag (shown in the second photo). There are two bottle holes, many pockets inside the arm. There are fasteners for the stroller and a hole for the rest of the bank.
So cool, stylish, neat and roomy. I am delighted!!!!
I'm delighted, the only detail is the closures, I feel like they won't last long. Everything else is perfect thick fabric, everything brings like sponge, super cute color, the handles are comfortable and very wide. I loved it.