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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Great item! Bright, without flaws (no holes, no protruding threads, nothing is torn anywhere). Size ordered for 12 m, for growth. I think for a year it will fit. I will add a review as it sits for 5 months. A child. The item was at the Post Office coinciding with the date in tracking.
29.06 ordered, 17.07 came to the post office. Minsk. The product corresponds to the description. The seams are even, the fabric is thin, the rivets are plastic. Sewn well, only somewhere at the end of the seam stick out threads, but it is easily eliminated. Thank you store
I did not communicate with the store. The product is excellent. A little thread stuck out but the quality did not affect. In size, i can not say anything, tk took on growth. But in my opinion for 6 months will be small.
Cotton is a bit harsh (compared to the things that the child has), did not really like plastic fasteners, very stand out. In general, not bad sandpipers for such a price. For a month on vacation will go. Came in individual packages
Good material Fasteners like reliable, if there are jambs-i will add a review
Good bodik. I ordered the size for 3 m. Plastic buttons. On my eyes straight missing 1 more in the middle, it will stick between the legs.
Fast delivery, ordered 18 may-5 june already the parcel arrived to the post office, foreign odors were not, each sandman was packed in a separate package, the tag indicated 90 cm and that it is 100% cotton, i think so. The white sandman is thinner and the seams are not like yellow, but they are better, will not rub the child's body, the drawing when stretching does not break, as well as on the white metal buttons on the yellow plastic
Ordered 8.05, delivery month did not even expect so quickly .. Quality is good, cotton is pleasant to the touch... Took on growth, while we are early .. Take will not regret
Delivery 3 weeks to in. Novgorod. A sandman came in a mail bag and was additionally packed in a zip bag. Bright red color. The material is thick enough cotton. Applique in the form of a sticker, washing survived well. Buttons are plastic, hold well. Size 18 m per child height 73 cm, weight 10.400 (10 months) with a small margin, sat comfortably, not in the guise. For the summer enough!) Took for 255,46 rubles. P.s. :: Later i will add feedback to the photos on the child.
Great suit! Shipping 3 weeks! super! About size: us 9 months height 74 cm weight 8,600 came straight perfectly (we are thin, so we are free and with a stock) took more blue, it is a little thinner in quality, i would say a little less, in the photo you can see. The only negative is a little smell, i hope after washing will leave. I recommend to buy!