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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
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I'm very happy. One of my best purchases on ali. Fabric kotondochka now 9,5 months, height 77 cm-took 2 t, there is a stock for the spring is good, and while the cuffs are worn with a lapel, the appearance does not spoil. Cool windbreaker!
Great jacket. Nice material, no smell. I took 12m for 10month boy, it's ok- sleves are long, so it will be good also for spring.
A good jacket, feels dense cotton, qualitatively stitched, the thread does not stick out, there is no smell, we are 80 cm, the size is 18 m large, well big not small, we will wear a few seasons exactly
Super jacket, very fast shipping
Great jacket! On height 74 cm and weight 10 kg size 18 m with a good margin, but you can already wear it now. Everything is sewn neatly. Delivery megafast, to penza for 8 days. Buy, you will not regret, your money is definitely worth it.
The jacket is charming! Thick cotton, lining-soft cotton, very pleasant. Reached a month to st. petersburg. Size 24 m well for a year.
The product is satisfied. initially there was a smell, after washing disappeared. the child 4 months (64 cm), up to 6-7 months i think enough.
Quality, beautiful jacket! The fabric is pleasant, the lining is soft inside. The seams are neat, the applique is neat. I took on the growth, turned the sleeves and on a one-year-old daughter normally size 90. The store is well done, sent immediately after payment. Color and design as the seller 's photo. I recommend to everyone both the seller and the jacket!
Excellent windbreaker, goes in size, It looks very beautiful grid, we had to grow about 80 cm, only the sleeve is a little too long. I recommend
The jacket is wonderful! The seams are all even, the threads do not stick out. Suitable for summer evening. Color powder pink. The label has a size of 73/44 cm. There is protection of the child's chin from the lock. Pockets are sewn with one stitch, so if the child likes to hide in pockets, quickly tear off.