We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is very modern and perfect for the weather your fabric so soft, thank you store.
Ordered 22 07.2019, received 09.08.2019 by russian post in the orenburg region. The jacket will be worn at sea, specially ordered such that it was possible to swim in it and protect from the sun.
Very good quality, super fast delivery. Thank you very much!
Great jacket. Thin. Stitched well. No smell, no distortion. But the size is 9 t by 140 cm small!!!! This size is 130 cm. The store sent the parcel the next day. To moscow 2 weeks. If the size of the table matched, it would be super. Take a larger size. I recommend.
Super
Very good light jacket from the sun. When summer is not hot, this is a great option for walking
A good shirt, in the summer at sea is the most, only thought will be a thin breathable fabric, but i would say as glass, in the heat the child sweats.
Thin and light jacket, for 3 years 3 t we approached the size of 98 cm. The goods arrived in moscow in 20 days. I liked everything!
The product corresponds to the description, the seams are even. delivery in time.
The super blouse for the summer is just perfect when it seems and is not hot and not cold on or on the beach so well too to wear so that the child is not burned and at the same time it was not hot. We are two years old but we are small in height somewhere it is 82 cm a little sleeve stock