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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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Very nice set. Cap troszkę large.
11 days shipping. Mega fast. Very satisfied. Thank you.
Very cool suit and fast delivery for which special thanks))) definitely recommend.
This size for 1 year in Butt, even a little too small, the body is still good, but the booties and the cap are too small
Ordered body 22.10.19, in Barnaul the package came 28.11.19. I ordered the size of 18 m, we will wear this suit for the new year, we will be 1 year 5 months at this time. Now the height of the child is 82 cm, the weight is 11 kg. The body is slightly longer in length. But I have not washed it yet, maybe a little sit down after the first wash. To the touch the fabric is soft, pleasant to the body. The drawing itself is printed, not bright, different from the color of the finish on the neck and around the legs. There are protruding threads, but this is not critical. Body width in chest area 25 cm, length 34 cm. The cap also fit us in size, sits straight on the head, only the ears fall. The depth of the cap is 16 cm, width is 19 cm. No unpleasant smell. Booties of course are not enough. In the length of 11 cm, we have a leg already 12,5, but you can put on a picture back to back. In general, everything is normal, we bring even after the New Year holidays. The suit goes out size in size, in the last photo to compare our body size 80, it will stretch.
Great item, cotton, ordered 18-24 months size 100 for our 86 size. I recommend.
Very exact and delivery time before you. Agreed
The hat is definitely not for kids) we are 2 years old and the hat climbed)))) but in general I liked it.
Body of good quality. Good cotton. The baby is still waiting, sorri with a puppy pictures in a suit yet. The size of the baby is more than 6 months, as in the description.
Believe the size 18M give a child Brazil about 9 months. Found a Grace outfit.