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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kidshopedia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidshopedia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
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The quality is super, odorless, soft and pleasant fabric) the store sent everything in time and quickly) I recommend)
Suits are not bad, but contradictory, 1st time ordered for girls 4 PCs, 2 of them rolled down (the photo shows 2 pink) 2 others remained good, the fabric is pleasant, 2nd time ordered with dinosaurs, the fabric seems more dense, straight quality, the size of 68 cm 12 M sat at the time, not great, we carry more, but already without stock. The pattern of kombezov is not ideal, on which the buttons on the side, you can see the bare leg, and the cuffs are wide, not on the hand (why in general then they are needed) at the same price you can buy in the store, and so in general satisfied, but on the fabric "cat in a bag". Maromerit for a couple of sizes.
The quality is excellent, the material is soft, the delivery is fast. I recommend!
Perfect quality of the textile! It’s really 100% cotton . The sizes are correct according to the age of the baby. Some of the jumpsuits are bigger than others although they are one size, but the difference is not so serious. I would definitely recommend! Also fast shipment.
It so cute , bright color as picture n comfortable.i recommend
Delivery, sooo quickly came to RB. g. belebey. I ordered the size 9-12 months, my child 6,5 months. weight 9500 kg., height 66 cm, chest circumference 46 cm. we approached, just under our parameters. the store sent quickly, communication with the seller is also excellent, answered immediately and delivery 2 weeks. I recommend. after washing, I will add a tip.
It was less than a month. Corresponds to the description. Each slip is packed separately. The quality is pleasant.
Everything came quickly, the quality is super!!! Washed, everything remained in the same beautiful form. Seller thanks! Size 3-6m corresponds to our 62 size of baby clothes.
Very nice and well made, the seams couples, no loose threads. The size is according to the selected one. Good quality. Only if they want them for the cold, they're not that thick.
Good kombeziki, but small size. After washing sat on 1 cm. Beige from a thinner jersey. The buckle on the two sides, one in the center, the fourth-on the left. To moscow came weeks for 3, the track was tracked. Took on the growth.