We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Velikost odpovídá možná Trochu větší dcera 11kg 82cm Velmi Rychlé dodání for 14 dnů!
Dress chic, delivery fast
Perfect, my daughter has 7 months, fit perfectly.
Product as described, arrived on time without details.
super good quality the lace and material for linning is very good.
Beautiful dress ,I ordered 18 months for my baby girl she’s 1 year and one month and it’s fit to her, thank you
Beautiful dress, lush. Strongly crumble sequins from the skirt, even after washing
The parcel came in 14 days to kiev. The dress fully matches the pictures of the store. At a height of 72 cm and a weight of about 9 kg came up perfectly 80 size. Very elegant, cotton lining, which pleased. Recommend!!!
Gooood
Track tracked! i was very worried that it will not come before the photo session of my daughter to the anniversary) but the store is very sociable and responsive, the order was sent on the same day and the parcel came 10 days before nizhny novgorod) and we still have 2 more weeks in stock) for which the seller thank you very much)))) as for the dress itself, i liked it, beautiful lush, shiny) i will steam and generally chic will))) there is no smell, the thread does not stick out, the lace is quality, The only sequins on the dress fall asleep, but i think it's not critical) i will add a review after the photo shoot)