We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful arrived very on time good fabric
Nice set good quality for price. Trousers a good length but not not very stretchy, which is ok in my case. but worth knowing
Beautiful together!!! The fabric is really good quality, the seams are impeccable! Received in 9 days!!!!!!! I'm really happy!!!
Love it. My daughter loves her outfit. The pants are a little too big but it’s okay
Super
The set is very good quality
Very nice together exactly like the picture and beautiful fabric thank you
The delivery was very quick. The clothe is very nice, exactly the same as on the pictures
The quality is excellent, everything is like in the photo, the pants are tight jeans, for height 120 back-to-back, just for now. In general, the order is davolna. Take on size larger
Identical and a good Cotton
Arrived in 8 days very fast and I loved the product is perfect
Chegou material muito bom tamanho também, muito lindo
same like the photos beautiful dress i give 100 stars.. came in one week
Comme l’image merci vendeur
suß, habe einfach 2 nummer große bestellt und passt perfekt
Little sweater good quality. Thick fabric the pants model is what less. Size 5 ordered for a girl of almost 3 years. Size 104/110 in Europe. Money definitely worth
i loved it !!!! size was perfect !! material was amazing and store was great !!!!
Love it! Arrived exactly on time and great material true to size
Recu